Small Parcel Audit

Still Unsure about ShippingAuditor.com

Parcel Audit Questions

What information do I need to sign up for one of the ShippingAuditor.com Tiered Plans?

Signing up for a Tiered Plan whether SA FREE (Under 75 packages per month) or one of our low-cost monthly plans takes less than 5 minutes. All you need to do is SELECT A PLAN, setup a USER ID for our web portal access, review our basic TERMS of USE, LINK your carrier(s) through our Carrier Verification Link system within the web portal and setup a monthly PAYMENT method using a Credit Card or Bank Account.

Do any of the Tiered Plans for ShippingAuditor.com require additional effort on my end?

The short answer here is “NO”. However, this Solution provides a myriad of additional resources and eAlert notifications that will assist you in further reducing your overall shipping costs such as updating your internal Address Book to avoid future Address Correction Fees and Unauthorized Third Party Billing.

When will the audit of my carrier invoices begin after signing up for a Tiered Plan?

Upon acceptance of our Terms of Use and verification of your carrier link(s), we will begin receiving your shipping data for processing through our network and implementation into your dashboard for reporting and viewing purposes.

How long does it take to start seeing savings from my carrier(s)?

Carrier invoice auditing happens daily with all incorrect charges and errors submitted through an automated process or by our Audit Team for 100% direct credit to your carrier account(s). You will begin seeing savings within 1-2 billing cycles.

Do I have to change the way I work with my carrier or how I receive and pay my invoices?

Your daily operations and method of payment with your carrier will not change by working with ShippingAuditor.com. We might suggest alternative methods that would bring efficiency and further savings to your carrier account(s), but the option would be entirely yours.

How does the Carrier Verification Link system work?

Depending on how you are setup with your carrier to view shipping data and pay your bills, the system will verify your shipping accounts and link directly to your carrier data for processing, eliminating the need to send the data to us manually.

What Small Parcel carriers can I add to my account with ShippingAuditor.com?

ShippingAuditor.com works with Small Parcel Carriers across the globe including Mail Couriers and Same Day Delivery carriers whether local, regional, national, trans-border, or global such as UPS, FedEx, DHL, USPS, Amazon, Purolator, OnTrac, Blue Dart, and Royal Mail.

Can we add our Freight Carriers to our account?

Yes, we also audit LTL (Less-Than-Truckload), TL (Truckload), Rail (Intermodal), Ocean, and Air Carriers. Just Use the Carrier Verification Link system to add a carrier or request a carrier that is not listed to be added.

I am not aware of any incorrect charges being applied to my Small Parcel Carrier Invoices?

Incorrect charges and errors happen on virtually every Small Parcel Carrier Invoice and can go unnoticed if you are not checking every tracking number, accessorial costs, and surcharge. ShippingAuditor.com has a 93+ Point Audit check performed on every tracking number and invoice to ensure correct billing through the use of algorithms, historical shipping trends, outsourced government resource tables, contracted rates and through our Audit Team with any charges requiring human interaction. Top errors within Small Parcel shipping are late deliveries (service failures), incorrect address corrections, incorrect residential surcharge, duplicate charges, billed but not shipped, dimension weight adjustments, large package surcharges, Saturday processing fees, incorrect rate charges, 3rd party unauthorized, and non-delivery scans.

How will I be able to view the savings realized from my monthly plan with ShippingAuditor.com?

You will be able to track all approved and 100% credited adjustments daily by logging into your web portal and viewing the savings dashboard. A detailed report outlining the tracking number, invoice number, reason for credit, amount, and date credited will be provided for easy reconciliation.

Does the SA FREE Tiered Plan exclude anything that is part of a paid SA Tiered Plan?

You will be able to track all approved and 100% credited adjustments daily by logging into your web portal and viewing the savings dashboard. A detailed report outlining the tracking number, invoice number, reason for credit, amount, and date credited will be provided for easy reconciliation.

How is ShippingAuditor.com different from companies offering similar auditing services?

ShippingAuditor.com is backed by Ship Watchers found in 2006 that provides logistics auditing and negotiation solutions and services with a proprietary network developed and maintained by former carrier employees and IT Professionals. Our ShippingAuditor.com Solution was developed to bring transparency, efficiency and predictive analytics to shippers spending less than $600k per year through streamlined reporting, eAlert systems, and consulting advice while recovering incorrect charges and errors for 100% credit to our clients under this solution.

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